bdf88 Privacy Policy — Your Information is Completely Safe
Your personal information receives the highest level of protection at bdf88. Learn everything in this policy about what data we collect, how we use it, and how we keep it secure.
Table of Contents — Quick Navigation
Introduction and Definitions
bdf88 (referred to hereinafter as "we", "our", or "platform") operates an online betting and casino service for users in Bangladesh. We place the highest importance on the privacy of our users and are committed to protecting their personal information.
This privacy policy describes how we collect, process, store, and protect your personal information. This policy applies to the bdf88 website, its mobile version, and all related services.
Key Definitions
Personal Information: Any information that can identify or make identifiable a specific individual — such as name, address, email address, phone number, or identity document details.
Processing: Any operation performed on personal information — including collection, recording, organisation, storage, modification, retrieval, use, transmission, or deletion.
User: Any person who is registered on and uses the bdf88 platform.
Cookie: Small text files stored on your device when you visit a website, used to improve the user experience.
Types of Data Collected
bdf88 collects the following types of data in order to provide its services. We only collect information that is necessary to operate and improve our services.
2.1 Registration and Identity Information
- Full name (in both Bengali and English)
- Date of birth (for age verification — 21+ confirmation)
- National ID (NID) number or passport number
- Bangladeshi mobile phone number
- Email address
- Permanent address
2.2 Financial Information
- bKash, Nagad, Rocket, or Upay account number
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal records
2.3 Activity and Usage Information
- Login time and history
- Betting and gaming history
- Preferred games and categories
- Time spent on the site and pages visited
- Promotional offer usage history
2.4 Technical Information
- IP address
- Device type and operating system
- Browser type and version
- Cookie and session data
- Referrer URL
How Data is Collected
bdf88 collects information through various methods. Each method is transparent and designed to protect the interests of users.
3.1 Information Provided Directly
When you open an account on bdf88, complete a transaction, contact our support team, or fill in any form, you are providing information to us directly. This information is collected with your consent.
3.2 Automatically Collected Information
When you visit our website, certain technical information is collected automatically. This includes your IP address, browser information, and your browsing activity. This information is used to ensure the security of the site and to improve service quality.
3.3 Information Received from Third Parties
For the purpose of identity verification and fraud prevention, we may receive information from trusted third-party service providers. Such data sharing is always based on a lawful basis.
3.4 Payment Processors
Payment providers such as bKash, Nagad, Rocket, and Upay share the information necessary to process transactions with us. In such cases, the respective payment provider's own privacy policy applies.
Purpose of Data Use
bdf88 uses collected information for specific and lawful purposes. We never use your information for unnecessary or unauthorised purposes.
4.1 Account Management and Identity Verification
Information is used to create, manage, and secure your account. This includes age verification (21+ confirmation), identity authentication, and account protection.
4.2 Financial Transaction Processing
Financial information is used to process all deposit and withdrawal transactions securely. Every transaction, from the minimum deposit of ৳100 to the minimum withdrawal of ৳800, is recorded accurately.
4.3 Providing Customer Support
Our 24/7 live chat support team uses your account information to resolve your issues quickly. This is essential for ensuring service quality.
4.4 Fraud Prevention and Security
Information is used to detect suspicious activity, prevent account hacking, and stop financial fraud. This is necessary for the protection of all users.
4.5 Service Improvement and Personalisation
By analysing your gaming preferences and usage patterns, we create a better experience for you. This information is also used to inform you about relevant promotional offers and bonuses.
4.6 Compliance with Legal Obligations
Retaining and processing certain information is legally required in order to comply with applicable laws, regulations, and regulatory guidelines.
4.7 Responsible Gaming
Information is used to monitor gaming behaviour, provide support to potentially at-risk users, and ensure responsible gaming.
Sharing Data with Third Parties
bdf88 does not sell, rent, or commercially provide your personal information to third parties. However, data sharing may occur in the following limited circumstances:
5.1 Service Providers
Only the necessary information is shared with trusted third parties that assist in providing services such as payment processing, identity verification, customer support software, and technology infrastructure. These parties operate under our guidance and are obligated to protect data.
5.2 Legal Authorities
If we are required to provide information due to a court order, government directive, or any other legal obligation, we will do so. Such disclosure occurs only when legally required.
5.3 Fraud Prevention
Relevant information may be shared with the appropriate authorities to detect and prevent financial fraud or other illegal activity.
5.4 Business Restructuring
In the event of a company merger, acquisition, or asset sale, user information may be transferred. We will notify users before such changes take place.
Important: We never sell your personal information to advertisers or marketing agencies.
Cookies and Tracking Technologies
The bdf88 website uses cookies and similar tracking technologies that improve your browsing experience and ensure the functionality of the site.
6.1 Essential Cookies
These cookies are essential for the basic functionality of the website. They are used to maintain your login session, keep security features active, and protect your account. These cookies cannot be disabled.
6.2 Functionality Cookies
These cookies are used to remember your preferences and settings — such as your language preference, game settings, and other personalised experiences.
6.3 Analytics Cookies
Analytics cookies are used to monitor and improve site performance. These cookies collect statistical information that is always anonymised.
6.4 Cookie Management
You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some features of the site to not work correctly. The method for changing cookie settings varies by browser — this option is usually found in the "Settings" or "Preferences" menu.
Data Security Measures
bdf88 uses industry-standard security technologies to protect your personal and financial information.
7.1 SSL Encryption
All data transmission on our website is protected by SSL (Secure Sockets Layer) encryption. This means that all information exchanged between your browser and our servers is fully encrypted and cannot be read by third parties.
7.2 Secure Data Storage
Your information is stored on secure servers with multiple layers of security to prevent unauthorised access. Passwords are always stored in hashed form — never in plain readable text.
7.3 Access Controls
Among our staff, only those who need access to user information for their work are able to do so. All access is logged and regularly audited.
7.4 Regular Security Assessments
The security of our systems is regularly assessed and tested. Any vulnerabilities are identified and resolved quickly.
7.5 Acknowledgement of Limitations
We strive to ensure the highest level of security, but it is not possible to guarantee that data transmission over the internet is completely secure. You should also keep your account password strong and not share it with anyone.
Data Retention Period
bdf88 retains your information only for as long as it is necessary or legally required.
8.1 Active Accounts
All information is retained while your account is active. This is necessary to provide the service correctly and to keep your experience personalised.
8.2 After Account Closure
Even after an account is closed or deactivated, records of financial transactions, identity verification documents, and gaming history are retained for the period required by law.
8.3 Legal Obligations
Under anti-money laundering (AML) and know your customer (KYC) regulations, certain data may be required to be retained for an extended period.
8.4 Data Deletion
Once the retention requirement has ended, data is securely deleted or anonymised. This process is carried out regularly and systematically.
Your Rights
As a user of bdf88, you have the following rights over your personal data:
9.1 Right to Access
You have the right to know what data we hold about you. You can request a copy of this information at any time through our support team.
9.2 Right to Rectification
If any information we hold about you is incorrect or incomplete, you may request that it be corrected. We will make the correction as quickly as possible.
9.3 Right to Erasure
In certain circumstances you may request that your personal data be deleted. However, some data may not be possible to delete due to legal obligations.
9.4 Right to Restrict Processing
In certain cases you may request that the processing of your data be restricted. This right applies when the accuracy of the data is in dispute or the processing is unlawful.
9.5 Right to Withdraw Consent
If any data is being processed on the basis of your consent, you may withdraw that consent at any time. However, any processing completed before the withdrawal will remain valid.
9.6 How to Exercise Your Rights
To exercise any of the above rights, please contact our support team. We will verify your request and respond as quickly as possible.
Privacy Protection for Minors
bdf88 provides services only to individuals aged 21 or older. We do not knowingly collect personal data from anyone under the age of 21.
10.1 Age Verification
Each user's age is verified at the time of registration. We confirm age through a national identity card or passport. If a user is found to be under 21, that account will be closed immediately and the collected data will be deleted.
10.2 Guidance for Parents
If a parent or guardian becomes aware that their child (under 21) has registered on bdf88, please notify our support team immediately. We will promptly close that account and delete the associated data.
Policy Changes
bdf88 may update this privacy policy from time to time. Changes to the policy may occur due to changes in the scope of services, new legal obligations, or technological developments.
For significant changes, we will notify you by email or through a notification on the site. Continued use of the site after a change has been made will be considered acceptance of the updated policy.
The "Last Updated" date shown at the top of this page always indicates the current version of the policy.
Contact Us
If you have any questions, concerns, or requests regarding your data or this privacy policy, please reach out to us through the following:
For more information, please also visit our FAQ, Terms & Conditions, and Responsible Gaming pages.